Your connection. Your choice.
Account Closure and Data Requests
One free community
Eligible adults can register free, prepare a private profile and add photographs. After email verification, profile completion, at least three photographs, staff approval and publication consent, members can browse, filter, express interest and message mutual connections. Core community features are free for eligible members. Blocking, reporting and privacy controls remain available. Location restrictions and reasonable safety limits apply.
Account closure
Signed-in members can close their account at /members/close/ using their current password and confirmation. Closure disables account access, hides the profile and ends an active visibility boost. You may instead request closure by emailing support@singleconnectworldwide.com from your registered address. Administrative accounts require separate operational handling. Closing an account does not itself request a refund or instantly erase all stored information.
Access, correction, export or deletion
Email support@singleconnectworldwide.com from your registered address with the request and a safe reply address. Privacy request is a helpful subject, not a requirement. State whether you want access, correction, export, deletion, withdrawal of optional consent or closure. We may need proportionate confirmation of authority. Do not send passwords, full card numbers or identity-document images. An authorised representative may act subject to applicable verification requirements.
What a deletion review covers
Reviewed profile erasure can remove Blueprint answers, profile details, photos and connection likes and disable the account. Other records, including payment references, disputes, support history, messages, safety records, provider-held records and backups, require separate review and any applicable deletion or preservation action. We do not represent profile erasure as complete account erasure. Lawfully necessary retention must be limited to the purpose and requirement, with an explanation where permitted.
Timeframes, decisions and appeals
Requests are handled within applicable legal deadlines. The routine five-business-day support target does not extend those deadlines. We explain any permitted extension, refusal or retained category and its reason where required. No fixed immediate-erasure or backup-expiry promise is made. Reply with Privacy appeal to challenge a decision; you may also contact the appropriate regulator. Closure does not prevent a refund request or payment dispute under the Refund Policy.
Private Free drafts and retention review
Unverified members can save private drafts and photographs, but cannot publish or browse. Unverified accounts and drafts/photos are reviewed after 30 days; verified inactive accounts after 12 months with 30 days’ notice before routine removal. Routine resolved support is reviewed after 90 days and minimal acceptance/audit proof 12 months after closure. Documented safety/legal holds and applicable rights take precedence. Hiding, blocking, closure, reviewed profile/photo erasure and contact/provider/backup deletion are distinct actions. No old backup is exposed without reconciling current deletion and hold decisions.
Profile permission and service-end review
At /members/preferences/ you can withdraw permission for structured gender, dating, faith and ethnicity preferences. This hides the profile, removes those structured answers and opens a privacy follow-up for remaining records. Staff also review ended paid services for any applicable prompt return, destruction and certification obligation. They record legally required preservation separately. These actions do not claim that every record or external copy is immediately erased.